Job Details: Collections Manager

Birmingham City Centre
£35,000 - £40,000 (OTE £5,000)
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Date posted
Regular Team Socials, Bonus Scheme, 20 Days Annual Leave
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This dynamic name in the finance sector is growing and looking to hire a determined Collections Manager to oversee the collections department.




  • Overseeing all aspects of the collections department, ensuring a top-tier service is consistently delivered across the board
  • Growing a team of Collections Executives and managing a team, conducting regular meetings to identify and set goals, assess and maximise performance
  • Acting as a mentor for each member of the collections department, working together to support their career development and progression
  • Identifying areas of improvement and implementing new processes and systems to enhance efficiency and effectiveness
  • Ensuring all collections activity adheres to compliance regulations and laws and liaising with legal professionals when complex cases arise
  • Curating and implementing collections strategies that minimise financial risk and increase debt recovery efforts
  • Managing the loan portfolio and monitoring difficult accounts to reduce risk to the business
  • Reporting to the senior management team, sharing insights on collections, preparing in-depth reports, and highlighting areas of concern




  • An experienced Collections Manager who boasts and history of actively recovering debts and overseeing a vast loan portfolio
  • Demonstrates previous management experience and is skilled in leading high-performing teams
  • Possesses a good understanding of laws and regulations related to the finance industry and collections activity
  • Commercially and analytical minded individual who enjoys achieving targets and using data to drive decisions and strategies
  • Superb communicator, able to liaise confidently at all levels


Working hours and Benefits package:


  • Working Hours: Monday to Friday, 9am to 5:30pm with a 5pm finish on a Friday
  • 20 days annual leave with Christmas shutdown
  • Access to a bonus scheme
  • Regular company socials


If you require any further information, please contact:

Karla Watts on 0121 321 2444.


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