Job Details:
Telesales Account Manager
Company
Hygiene Services Provider
Location
Tamworth, West Midlands
Salary
£21,500 - £21,500 (OTE £35,000)
Job Ref.
4160
Job Type
Permanent
Date posted
12/04/2022
Benefits
Contact
Midas Recruitment Ltd
7 High Street
Sutton Coldfield
B72 1XH
0121 321 2444
admin@midasrecruitment.co.uk
www.midasrecruitment.co.uk
Duties for the role of Telesales Account Manager:
- Drive the customer contact strategy plan through salesforce.com to protect and grow business from a portfolio of existing customers
- Renew, retain, develop, and close sales deals over the phone
- Accurately forecast and deliver against revenue targets
- Focus on the effectiveness, efficiency, and quality of sales activity not just the quantity
- Work closely with Customer Service and Operations Centres to ensure customers receive a best in class service and ensure cancellations are kept to a minimum
- Pass prospects / leads of the appropriate level to the relevant Telesales New Business Consultant
- Use the CRM system to effectively record, manage and develop opportunities Continuous Improvement
- Always look to improve the Sales Process and the way things are done
- Focus on the root cause of problems and help identify ways to solve them Sales / Customer Culture
- Champion the Sales strategy ensuring the customer is at the heart of what we do
- Help to promote a culture of excellence in respect of customer service, quality and improvement
- Use targeted Marketing campaigns to unlock the growth potential in your named accounts
Experience required:
- Excellent Communicator
- Builds rapport with customers easily
- A commercially savvy, analytical thinker
- Spots opportunities and capitalises on them
- Demonstrates understanding of sales methodologies
- IT savvy
- Demonstrates experience in protecting and growing named accounts to deliver against revenue targets
- Proven track record in a tele sales account manager role, ideally in the industry
- Proven experience of using a CRM system, preferably SFDC
- Has high energy and pace and thrives in a demanding sales environment
- Can be decisive and resilient and is someone who can challenge, respectfully, constructively and effectively
Working hours and Benefits package:
Monday to Friday 9am – 5pm with half hour for lunch
Excellent benefits package
If you require any further information, please contact:
Karla Watts on 0121 321 2444.
Office Use Only:-
Division - Comm
Service - REGISTER