Job Details: Outbound Customer Services

Company
Finance
Location
Tamworth, Staffordshire
Salary
£20,000 - £22,500 (OTE £34,500)
Job Ref.
4645
Job Type
Permanent
Date posted
01/02/2024
Benefits
Birthday Leave, Holiday Buyback Scheme, Christmas Shutdown
Contact
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We are delighted to once again be partnering with this Tamworth-based leader as they look to grow their team by adding two Outbound Customer Service Executives who are enthusiastic about delivering a first-class experience.

 

Responsibilities:

 

  • Performing a high number of outbound calls and contacting customers to successfully collect monies owed
  • Providing customers with efficient and effective solutions that satisfy both parties
  • Taking payments from customers over the phone
  • Handling inbound calls and dealing with queries relating to customer accounts

 

Experience:

 

  • Experience in a telephone-based customer service role
  • Has a record of delivering exceptional customer service
  • Good working knowledge of Microsoft Office packages
  • Confident over the phone, and experienced in handling calls in a professional manner
  • Skilled communicator, who is articulate and capable liaising at all levels

 

Working hours and Benefits package:

 

  • Salary guide: £22,000 - £24,500 with on target earnings of £32,500
  • Work Hours: Monday to Friday: 9am to 5pm
  • 20 days annual leave, days off between Christmas and New Year, your birthday off, and the option to buy more holiday
  • Wellbeing program which includes access to BHSF, medical appointments, mental health support, and death in service insurance
  • Career development options with access to apprenticeships and online training
  • Casual dress days and regular team social events
  • Free on-site parking
  • Rewards for long service

 

If you require any further information, please contact:

Karla Watts on 0121 321 2444.

 

Midas Recruitment provides recruitment services, employing temporary staff and placing permanent employees. When applying to a role through the Midas Recruitment website, your information will be automatically added to the Midas Recruitment database and you agree for your information to be retained in line with our GDPR policy. For more information on how we use and store your data, please visit our privacy policy.

 

 

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