We are looking for an experienced LCL Export Operations Coordinator to join an established and successful freight forwarding business. This is a varied, hands-on operational role, responsible for managing day-to-day LCL sea freight export shipments, ensuring all documentation, customs requirements and customer communications are handled accurately and efficiently.

The successful candidate will have previous experience in LCL sea freight exports, with a good understanding of export procedures, documentation and customs requirements, along with the ability to build strong working relationships with customers, shipping lines and overseas agents.

What’s in it for you?

• Work hours: Monday to Friday 9am – 5.15pm
• Salary: £25,000 to £28,000
• Bonus scheme
• 6% pension, increasing with length of service
• Access to private healthcare and dental after 12 months of service
• Free gym membership
• Rewards for long service

LCL Export Operations Coordinator Responsibilities:

• Manage LCL sea freight export shipments from initial booking through to final destination.
• Coordinate day-to-day export operations, ensuring shipments are processed efficiently and deadlines are met.
• Prepare, check and process all relevant export shipping documentation, including Bills of Lading, shipping instructions and manifests.
• Ensure all customs documentation and export declarations are completed accurately and in line with current regulations.
• Liaise with shipping lines, co-loaders, transport providers and overseas agents to coordinate shipments.
• Maintain regular communication with overseas agents regarding bookings, documentation, shipment progress and delivery arrangements.
• Arrange collections, deliveries and cargo movements, ensuring cut-off times and shipping schedules are achieved.
• Monitor shipments, track progress and proactively resolve any delays or operational issues.
• Provide a high standard of customer service, responding to enquiries and keeping customers informed.
• Ensure all shipment information, documentation and operational records are accurately maintained on internal systems.

LCL Export Operations Coordinator Skills and Experience:

• Previous experience working within a sea freight export operations role, specifically handling LCL shipments.
• Good working knowledge of LCL export procedures and the end-to-end shipping process.
• Experience preparing and processing sea freight export documentation, including Bills of Lading and shipping instructions.
• Understanding of UK export customs requirements, declarations and compliance procedures.
• Good organisational skills, with the ability to manage multiple shipments and deadlines simultaneously.
• Excellent attention to detail, particularly when preparing shipping and customs documentation.
• Good IT skills and experience using freight forwarding or logistics management systems.
• Experience handling FCL export shipments is desirable.
• Knowledge of import sea freight operations and familiarity with customs systems such as CDS is advantageous.

If you require any further information, please contact the office

on 0121 321 2444.

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