Are you a highly organised administrator with a talent for customer service and relationship building? Then it's time to join this thriving business!

Supporting businesses across the UK, this established and successful company is searching for a Sales Administrator to play a key role in delivering exceptional customer experience while providing first-class administrative support.

What’s in it for you?

• Work hours: Monday to Friday, 8am to 5pm
• Salary: £26,000 - £28,000
• Free parking
• Company pension

Sales Administrator Responsibilities:

• Serve as the first point of contact for customers, professionally responding to enquiries via telephone, email, and occasional face-to-face interactions
• Manage customer orders from start to finish and provide regular updates to deliver a seamless customer experience throughout the process
• Provide comprehensive administration support to the sales team, including the preparation and management of customer quotes
• Maintain and update the CRM system, ensuring customer records are accurate, complete, and kept up to date
• Liaise with suppliers to obtain and communicate accurate order and delivering information, ensuring customer expectations are met
• Raise and process purchase orders, ensuring all information is accurate and in-line with company procedures

Sales Administrator Skills and Experience:

• Previous experience in an administrative role, with a meticulous eye for detail and a proven ability to accurately manage and input data
• Experience within the packaging industry is a must
• Confident communicating with customers, with experience handling enquiries, resolving complaints, and delivering a high standard of customer service
• Highly organised with strong time-management skills, able to prioritise workloads effectively and use initiative to meet deadlines
• IT proficient, with strong working knowledge of MS Office and CRM systems. Experience using Abaca would be a bonus!
• Professional, proactive, and self-motivated, with a genuine commitment to providing an outstanding customer experience

If you require any further information, please contact the office

on 0121 321 2444.

Midas Recruitment provides recruitment services, employing temporary staff and placing permanent employees. When applying to a role through the Midas Recruitment website, your information will be automatically added to the Midas Recruitment database and you agree for your information to be retained in line with our GDPR policy. For more information on how we use and store your data, please visit our privacy policy.

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