If you're looking for a role that works around the school run or other commitments, this part-time Collections Executive opportunity could be the perfect fit. You'll be joining a friendly and supportive team, with the chance to increase your earnings by providing excellent customer service and achieving first-call resolutions.

What’s in it for you?

• Work hours: Monday to Friday, 9am to 2.30pm
• Salary: £25,000 base with realistic OTE of £37,000 in year one - pro rata
• Christmas to New Year shutdown, your birthday off and the option to buy more holiday
• Access to BHSF, private medical appointments, mental health resources and death in service insurance
• Apprenticeships, online training and clear progression opportunities
• Casual dress days, team socials and recognition for long service
• Free on-site parking and discounted travel options

Part-time Collections Executive Responsibilities:

• Speak with customers over the phone to discuss outstanding balances and agree repayment solutions
• Deliver a positive customer experience while balancing customer needs with business objectives
• Manage inbound enquiries, resolving account queries efficiently and professionally
• Process payments over the phone
• Maintain accurate customer records and update account information in line with company procedures

Part-time Collections Executive Skills and Experience:

• Previous experience in a customer service, collections, or other outbound telephone-based role
• Proven ability to deliver excellent customer service and build positive customer relationships
• Strong IT skills, including experience using Microsoft Office and CRM systems
• Confident and professional telephone manner with excellent verbal communication skills
• A natural ability to build rapport, listen actively, and negotiate positive outcomes
• Self-motivated, resilient, and able to remain calm and professional in challenging conversations

If you require any further information, please contact the office

on 0121 321 2444.

Midas Recruitment provides recruitment services, employing temporary staff and placing permanent employees. When applying to a role through the Midas Recruitment website, your information will be automatically added to the Midas Recruitment database and you agree for your information to be retained in line with our GDPR policy. For more information on how we use and store your data, please visit our privacy policy.

Internal Use Only:-

Division - Comm

Service - REGISTER