Job Details:
Collections Advisor
Company
Service Provider
Location
Birmingham, West Midlands
Salary
£26,000 - £26,000
Job Ref.
5045
Job Type
Permanent
Date posted
16/10/2025
Benefits
20 Days Holiday, Free Parking And Casual Dress
Contact
Operating nationally, this company is searching for an experienced Collections Advisor who is confident liaising with customers and reducing outstanding debts.
What’s in it for you?
- Work Hours: Monday to Friday, 9am to 5pm, with a 4:30pm finish on Friday
- Salary guide: £26,000 with regular pay reviews
- 20 days holiday plus bank holidays
- Free on-site parking
- Career progression opportunities
- Regular pay reviews
- Casual dress
Collections Advisor Responsibilities:
- Contact customers to obtain outstanding payments and arrange payment plans
- Monitor customer accounts to identify overdue payments
- Use the CRM system to issue invoices and payment reminders to ensure payment terms are adhered to
- Work in conjunction with the Purchase Ledger team to resolve payment discrepancies and ensure payments have been received
- Utilise accounting software to handle all administration relating to outstanding payments and financial transactions
Collections Advisor Skills and Experience:
- Prior experience within credit control or customer service is essential
- Good knowledge of credit control processes with the ability to use accounting software would be beneficial
- Confident communicator, understanding and able to articulate clearly with customers
- Demonstrates a keen eye for detail and excellent administration skills, able to accurately enter and maintain data to the CRM
- Professional and friendly telephone manner
If you require any further information, please contact the office
on 0121 321 2444.
Midas Recruitment provides recruitment services, employing temporary staff and placing permanent employees. When applying to a role through the Midas Recruitment website, your information will be automatically added to the Midas Recruitment database and you agree for your information to be retained in line with our GDPR policy. For more information on how we use and store your data, please visit our privacy policy.
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