A superb opportunity has arisen for a Hire Sales Coordinator, sitting within a global powerhouse in the construction industry.

You'll play a vital role as the first point of contact for customers, ensuring every interaction is professional, supportive, and service-driven, while working hand-in-hand with the Head of Hire & Sales and a network of Branch Managers to achieve targets and exceed expectations.

What’s in it for you?

• Work hours: Monday to Friday, 8.30am to 4:30pm
• Salary: £25,000 to £30,000
• Free car parking
• 6% employer contribution to pension
• Access to benefits hub
• 25 days holiday + 8 bank holidays
• Holiday buy back scheme

Hire Sales Coordinator Responsibilities:

• Act as the first point of contact for customers, handling all incoming queries professionally and effectively
• Manage customer complaints by listening to concerns, working to resolve issues, or escalating when necessary
• Liaise with customers to process orders accurately, confirming all details and coordinating with the materials department to ensure stock availability
• Prepare and provide customer quotes, following up on outstanding queries to encourage repeat business and promote further sales
• Carry out sales administration tasks, including raising delivery and return notes, updating the CRM with customer information and sales/order activity, and preparing transportation documentation
• Gather and analyse data to produce reports for the wider sales team
• Support stock management by assisting with stock administration, ensuring delivery and return tickets align with stock records and are accurately maintained

Hire Sales Coordinator Skills and Experience:

• Strong administration and customer service skills, with previous experience in a role that combines both in a busy sales environment
• Confident handling telephone enquiries and delivering an outstanding experience
• Professional and friendly in your approach, able to build external and internal relationships
• Proactive and capable of hitting the ground running
• Able to follow processes and company procedures
• IT literate, confident user of Microsoft Office programmes and CRM

If you require any further information, please contact the office

on 0121 321 2444.

Midas Recruitment provides recruitment services, employing temporary staff and placing permanent employees. When applying to a role through the Midas Recruitment website, your information will be automatically added to the Midas Recruitment database and you agree for your information to be retained in line with our GDPR policy. For more information on how we use and store your data, please visit our privacy policy.

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