Job Details:
Administrator
Company
Automotive
Location
West Bromwich
Salary
£25,000 - £30,000
Job Ref.
4949
Job Type
Permanent
Date posted
09/06/2025
Benefits
Increasing Holiday, Healthcare Scheme, Cycle To Work
Contact
Operating across the UK, this specialist within the automotive sector is searching for an experienced Administrator to join its warranty team and support a broad customer base.
What’s in it for you?
- Work hours: Monday to Friday, 9am to 5pm
- Salary guide: £25,000 to £30,000 depending on experience
- 22 days holiday, increasing with length of service
- Regular incentives
- Access to a healthcare scheme
- Cycle to work scheme
Administrator Responsibilities:
- Oversee warranty claims from customers, from initial call through to completion
- Process warranty claims, ensuring claims are in line with company and manufacturing guidelines
- Handle invoices relating to warranties, working closely with accounts and customers
- Respond to queries relating to warranties, ensuring an exceptional service is delivered
- Ensure all administration work is handled in line with guidelines and is completed to a high degree of accuracy
Administrator Skills and Experience:
- Previous administration experience is essential
- Knowledge of the automotive sector is essential, ideally gained within a warranty or service position
- Computer literate with MS Office experience, and knowledge of Autoline or Kerridge would be an advantage
- Customer-focused, able to resolve problems and deliver excellent service
- Strong communicator, confident liaising over the phone and professional in your approach
- Excellent organisation skills and able to prioritise
If you require any further information, please contact the office
on 0121 321 2444.
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