A really exciting opportunity has arisen for a Hospitality Account Executive to join a company within the hospitality sector for a period of 6 months.

What’s in it for you?

• Working Hours: 35 hours per week, full time including evenings and weekends
• Salary: £31,000 with OTE of £38,000pa
• 25 days holiday + bank holiday
• 4x Life Insurance
• Free Car Park
• Subsidised Costa Coffee
• Pension Scheme

Hospitality Account Executive - 6 Month Contract Responsibilities:

• Daily management of hospitality accounts, taking responsibility for selling hospitality packages to existing and new clients, which include seasonal packages, match-by-match packages and hospitality events.
• Develop strong working relationships, provide a top-class professional service and maintain regular contact with clients, communicating relevant updates, offers, and changes to ensure guests are kept fully informed
• Meet and exceed agreed targets, this includes revenue targets, sales targets, call targets and appointment targets, reporting figures to your manager and internal department to aid future pipelines
• Seek out new business opportunities and act upon them appropriately, this involves networking with guests, referrals, lapsed bookers, and known business contacts
• Handle the full sales process from handling initial conversations through to booking, payments, matchday meetings and follow-up calls
• Actively use all relevant systems, ensuring that all procedures are followed, communications are recorded, potential leads are followed up, and sales are processed correctly
• Take an active matchday role, conducting site tours and matchday meetings, and being a point of contact for clients, ensuring they are happy and issues are communicated and resolved quickly
• Support with sales-related administration and matchday preparation, including booking onto systems, printing and posting tickets, hospitality area checks, and away ticket processing

Hospitality Account Executive - 6 Month Contract Skills and Experience:

• Previous experience in a sales / account management role and target-driven environment, with a proven track record of achieving and exceeding targets and an innate ability to negotiate
• Experience gained within a sports, events, hospitality or luxury sector would be a distinct advantage
• Able to deliver excellent customer service, with an ability to deliver clear, concise and accurate information to internal and external stakeholders and the general public
• Knowledge of Microsoft Excel, Word, and Outlook, and experience of using CRM systems
• Works well under pressure and to deadlines, able to multitask and prioritise
• Driven with a positive attitude, and an ability to work independently as well as within a team
• Experience in a customer-facing role, ideally gained in an Account Manager position

If you require any further information, please contact the office

on 0121 321 2444.

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