A dual role, this Clinical Operations Assistant role is aimed at providing comprehensive administrative support to the Clinical Manager and contributing to the wider clinical operations team.

What’s in it for you?

• Work hours: Monday to Friday, 8.30am to 5pm – with 1 hour for lunch
• Salary: £23,000
• Work from Home with a need to go into the office once a month
• 29 days annual leave (plus Bank Holidays) – pro rated
• Enhanced Maternity, Paternity and Adoption leave
• Health Cash Plan cover at a Silver Level
• Holiday Purchase Scheme (up to 5 days per year)
• Connect, Peppy and RISE app access
• Salary Sacrifice Scheme for big purchases
• Eye Health vouchers
• Colleague Emergency Support Fund
• 5 volunteer days per year
• Up to 10% employer matched pension contribution (6% matched at 3% auto-enrolment)
• Life assurance

Clinical Operations Assistant Responsibilities:

• Day to day management of shared inboxes and team enquiries
• Liaising with customers regarding their requirements
• Booking clinics and booking diaries for clinicians
• Providing weekly updates to the Clinical Team
• Compiling and reporting on weekly and monthly management statistics
• Ensuring that customer contracts are implemented to ensure seamless delivery of high-quality OH services
• Working closely with the Finance Department to ensure activities recorded for invoicing
• Ensure new customer contracts are implemented from a planning and resource perspective
• Maintain confidentiality whilst dealing with sensitive issues
• Adhere to GDPR and FCA regulations

Clinical Operations Assistant Skills and Experience:

• Possesses previous administrative experience within an office environment
• Desirable to have previous experience within a Occupational Health environment
• Demonstrates excellent administration skills coupled with good IT skills, capable of using all Microsoft Office package
• Proficient in Excel with the ability to do Pivot tables and Formulas
• Strong interpersonal skills to include verbal and written communication skills
• Ability to resolve issues quickly to tight deadlines
• Resourceful and motivated, with a can-do attitude

If you require any further information, please contact the office

on 0121 321 2444.

Midas Recruitment provides recruitment services, employing temporary staff and placing permanent employees. When applying to a role through the Midas Recruitment website, your information will be automatically added to the Midas Recruitment database and you agree for your information to be retained in line with our GDPR policy. For more information on how we use and store your data, please visit our privacy policy.

Internal Use Only:-

Division - Comm

Service - REGISTER